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Errors and Notifications

You can see errors with your On2Air apps. This will help you troubleshoot your Backups.

In this tutorial

Enable Error Notifications via Email

You can enable email notifications to get Hourly, Daily, or Weekly updates about errors.

Enable notifications here >>> Error Notifications

View App Errors

To access errors:

  • Go to your On2Air account and open the app you’re using
  • In your app, click App Errors in the side menu


  • You’ll see a table list and any errors, if applicable
  • Click Details to see Error details


  • You’ll see the details of the Error - In this error, the Backup failed


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